Substance Abuse Prevention and Control
Member Information and Resources
FIND A PROVIDER
- Search the Online Provider Directory
- Call the SASH 1-844-804-7500
- Call 911 for Medical or Psychiatric Emergency
MEMBER HANDBOOKS AND VIDEO
- Member Handbook
- English
- English - Large Print
- Arabic (العربية) (Updated - January, 2024)
- Armenian (Հայերեն) (Updated - January, 2024)
- Cambodian (ខ្មែរ) (Updated - January, 2024)
- Chinese Simplified (简体中文)
- Chinese Traditional (繁體中文)
- Spanish (Español) (Updated - December, 2023)
- Farsi (ﻓﺎرﺳﯽ) (Updated - February, 2024)
- Korean (한국어) (Updated - February, 2024)
- Russian (русский) (Updated - February, 2024)
- Filipino (Tagalog) (Updated - February, 2024)
- Vietnamese (Tiếng Việt) (Updated - February, 2024)
- Member Orientation Video
Accessing SUD Treatment Brochure
-
Treatment Brochure
- English - Adult (New - July, 2024)
- English - Youth (New - July, 2024)
- Spanish (Español) (New - July, 2024)
- Arabic (العربية) (New - July, 2024)
- Armenian (Հայերեն) (New - July, 2024)
- Cambodian (ខ្មែរ) (New - July, 2024)
- Chinese Simplified (简体中文) (New - July, 2024)
- Chinese Traditional (繁體中文) (New - July, 2024)
- Farsi (ﻓﺎرﺳﯽ) (New - July, 2024)
- Japanese (日本語) (New - July, 2024)
- Korean (한국어) (New - July, 2024)
- Russian (русский) (New - July, 2024)
- Filipino (Tagalog) (New - July, 2024)
- Vietnamese (Tiếng Việt) (New - July, 2024)
PATIENT RIGHTS
- Non-Discrimination Notice
- Beneficiary Notification Letter
- Confidentiality and Consent
-
File a Complaint or Grievance
- English
- Spanish (Español)
- Arabic (العربية) (New - Sept., 2024)
- Armenian (Հայերեն) (New - Sept., 2024)
- Cambodian (ខ្មែរ) (New - Sept., 2024)
- Chinese Simplified (简体中文) (New - Sept., 2024)
- Chinese Traditional (繁體中文) (New - Sept., 2024)
- Farsi (ﻓﺎرﺳﯽ) (New - Sept., 2024)
- Japanese (New - Sept., 2024)
- Korean (한국어) (New - Sept., 2024)
- Lao (New - Sept., 2024)
- Punjabi (New - Sept., 2024)
- Russian (русский) (New - Sept., 2024)
- Filipino (Tagalog) (New - Sept., 2024)
- Thai (New - Sept., 2024)
- Vietnamese (Tiếng Việt) (New - Sept., 2024)
-
File an Appeal
- English
- Spanish (Español) - TBD
- Arabic (العربية) - TBD
- Armenian (Հայերեն) - TBD
- Cambodian (ខ្មែរ) - TBD
- Chinese Simplified (简体中文) - TBD
- Chinese Traditional (繁體中文) - TBD
- Farsi (ﻓﺎرﺳﯽ) - TBD
- Korean (한국어) - TBD
- Russian (русский) - TBD
- Filipino (Tagalog) - TBD
- Vietnamese (Tiếng Việt) - TBD
Other Member Rights Resources
- How to protect your health information
- How to submit a complaint with the Health and Human Services Office for Civil Rights (OCR)
- How to submit a complaint with the Federal Trade Commission (FTC)
- Results - 2022 Member Perception of Treatment Survey
- Member Rights and Responsibilities
- Notice of Privacy Practices (English)
- Notice of Privacy Practices (Spanish)
If you or someone you know has a substance use disorder, also known as addiction, we can help.
Call anytime, toll-free.
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